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FROM MOBILE SESSIONS TO MICRO MOMENTS
YOUR CUSTOMERS MOBILE BEHAVIOUR HAVE CHANGED, WHAT ABOUT YOU?
%
Mobile online session
%
Time spent / visit
secs
Average mobile session
Average mobile session / day / user
CAPTURE ATTENTION AND DRIVE PERFORMANCE
CREATE
personalized interactions & run rich and conversational campaigns
REACH
your audience on each mobile
messaging services
OPTIMIZE
your performance and
increase revenue opportunities
CRM READY
+20%
click rate
X50ROI
average ROI observed
on promotional campaigns
70%
reactivity rate
+30%
average basket
compared to email
+40%
click rate
+86%
scenario completion rate
1mn
average session lenght
+60%
average basket
compared to email
160 CUSTOMERS IN 60 COUNTRIES
OUR SUCCESS STORIES
Citadium chose myElefant platform to deploy Rich format for
Instagram story. The goal of the Rich page was to retrieve data for a
draw.
myElefant create for Citadium a specific template to collect all datas
needed to do the draw
Results observed on the campaign
107k
followers
20%
of users who have seen the story swiped
68%
of users who have swiped fill the form
Micromania launch a monthly Quizz to drive online traffic and boost their online sales.
Results observed on conversational campaigns
+58%
uplift on average basket value vs email
+25k
messenger opt-ins in few weeks
90%
of users finish conversational scenarios
Engaged their customers with an outstanding messaging experience.
Results observed with a Rich SMS campaign
x50
ROI on all their Rich SMS Campaigns
+30%
Reactivity rate on their campaigns
x2
Rich SMS Conversion vs SMS
Engaged their cutstomers during Black Friday with a scrath card revealing a promotional offer.
Results observed with a Rich SMS campaign
x40
ROI on a first Rich SMS campaign
x2
Rich SMS Conversion vs SMS
x3
Rise of the mobile online traffic
Improved their customers engagement during a key marketing event and drove more sales.
Results observed with a Rich SMS campaign
x2
Rich SMS Conversion vs SMS
x3
Rise of the mobile online traffic
8%
Lead Conversion Rate
Drove online traffic and increased their sales through a Rich SMS campaign.
Results observed with a Rich SMS campaign
+65%
Reactivity rate on their campaigns
x2
Rich SMS Conversion vs SMS
x3
Rise of the mobile online traffic
LOOKS AWESOME, DON'T YOU THINK?
THEY TRUST US
“We're really pleased with results we're seeing on our trials, the most recent campaign had a higher click through rate, increased average order value and higher sales than our other formats.”
“The experiences we provide are now more engaging as we use the rich formats that are made available natively in myElefant platform. We chose myElefant which allows marketing teams to easily create and deliver rich campaigns autonomously.”
“The platform is intuitive and really easy to use. Thanks to it, we are autonomous in the management of our campaigns. The many available indicators allow us to quickly analyze the impact of our in-store operations.”
“Beyond the personalisation capabilities offered by myElefant, it is a great tool to automate tasks. Sending an SMS across different regions for example requires us to manage different technological specs or even different legislations. The platform can manage all these automatically.”
“We have decided to launch a ChatBot with myElefant to offer a service that is more personalised and relevant to our fans.”
“We use myElefant to create and send ourselves our SMS and Rich SMS campaigns. myElefant is a very intuitive tool, backed by a great team who are always available to carefully listen to its customers business needs.”
